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Privacy Policy

Privacy Policy

Last Updated: October 2025

Civalyze (“Civalyze,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website and services (the “Platform”).

By accessing or using the Platform, you agree to this Privacy Policy.

1. Information We Collect

We collect the following types of information:

Account Information

When you register for an account, we collect:

  • First name and last name
  • Business name (optional)
  • Industry and job role
  • Email address
  • Password (encrypted; we cannot view or retrieve your password)
Usage Data

We collect information about how you interact with the Platform, including:

  • Pages accessed
  • Search activity
  • Time spent on features
  • Device and browser type
  • IP address and general location (city/state level)
Payment Information

If you purchase a subscription, billing and payment information is processed securely by our payment processor (Stripe). Civalyze does not store or have access to full credit card numbers.

2. How We Use Information

We use collected information to:

  • Provide, maintain, and improve the Platform
  • Personalize analytics and user experience
  • Communicate with you about your account or service changes
  • Prevent fraud and protect the security of the Platform
  • We do not sell personal information.

3. Sharing of Information

We may share information only with:

  • Service Providers (e.g., hosting, analytics, payment processing) who are contractually required to protect your data
  • Legal authorities if required to comply with law or enforce our Terms of Service
  • We do not sell, rent, or trade personal information.

4. Data Security

We implement administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

5. Your Choices and Rights

You may request to:

  • Access your information
  • Update or correct your information
  • Delete your account

Submit requests to: info@civalyze.ai

If you delete your account, some usage data may remain in anonymized form.

6. Data Retention

We retain personal information for as long as your account is active and as required to:

  • Provide the Platform
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

7. Third-Party Links

The Platform may contain links to third-party websites. We are not responsible for their privacy practices.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date above reflects the most recent revision. Continued use of the Platform after updates constitutes acceptance.

9. Contact Us

For questions or privacy requests, contact:

Civalyze
Email: info@civalyze.ai

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